Fruth Pharmacy Honors Pharmacists during Pharmacist Month 24th Annual Service Awards Luncheon Held
Point Pleasant, W.Va. (October 9, 2014) – On Thursday, October 9th at the Trinity Christian Community Center in Point Pleasant, WV, Fruth Pharmacy held its 24th Annual Service Awards.
“Our Pharmacists are some of the best in the industry. With Medication Therapy Management and Immunizations, our pharmacists now offer more services than ever before. Pharmacists are an integral part of the healthcare team, working with physicians, hospitals, and patients to drive positive outcomes that affect both quality and quantity of life. Pharmacists are consistently recognized as one of America’s most trusted professionals, and are frequently pillars within the communities they serve. As we celebrate October as National Pharmacists Month, I am pleased to introduce and honor our Pharmacist of the Year nominees,” Tim Weber, Fruth Pharmacy Vice President stated.
Nominees for Pharmacist of the Year include: Logan Yoho, Pharmacist at Fruth Pharmacy in Pomeroy, OH, Rachel Quivey, Pharmacist for Fruth Pharmacy in Athens, OH, and Aaron Beighle, Pharmacist for Fruth Pharmacy in Spencer, WV. Rachel Quivey was awarded 2014 Pharmacist of the Year.
A customer had this to say about Rachel, “I take many medications and have had 3 spinal surgeries, a stroke, and a heart attack this year. Rachel has been wonderful facilitating all my many prescription needs and is so pleasant to work with.”
In a corporate wide e-mail, Lynne Fruth, President of Fruth Pharmacy, listed the following about each Pharmacist nominee:
Pharmacist Finalist Logan Yoho Store #6 never steps away from a challenge and often strives to surpass any goals set for his store. Logan led the way to promote Text messaging and Shingles vaccines and to help promote the bonus program for his Rx staff. Logan volunteers to pilot ideas and is always striving to improve Fruth as a company.
Pharmacist Finalist Aaron Bieghle Store #17 is a young pharmacy star of the future. He has embraced MTM and has a great ability to interact with his patients in a personal way. Aaron stepped up to be a radio personality during the reopening of # 17 and demonstrates daily that a helpful and pleasant manner resonates with patients.
Pharmacist of the Year Rachel Quivey Store #9 has demonstrated leadership and initiative that is sometimes a little crazy. She organized a mud run to promote team building and dyed her hair red to get a patient to take a flu shot. Always an innovator, Rachel consistently leads the way with MTM and even represented Fruth in front of the Medicaid Board to promote MTM services. A team player Rachel does whatever it takes to get the job done from running the register to creating in store promotions to drive immunizations.
Tim Weber also recognized the important role of the pharmacy technicians, “Pharmacy Technicians are increasingly important members of a retail pharmacy team, and vital to the success of Fruth now, and in the future. They are the backbone of the pharmacy department, carrying the workload every day: filling prescriptions, working with third parties, delivering superior customer service, maintaining compliance with laws and policies, promoting our programs, and of course keeping Pharmacists sane.”
Nominees for Pharmacy Technician of the Year include: Nancy Kearns, Pomeroy, OH, Becki Woodard, Mineral Wells, WV, and Linda Webster, Spencer, WV. Becki Woodward was awarded 2014 Pharmacy Technician of the Year.
“Apart from fulfilling all of the responsibilities inherent in her job, Becki is our Medicare coordinator – she drives us all a little crazy with the Medicare Billing requirements, but that’s ok – because that’s what it takes to dot the I’s and cross the T’s,” an anonymous nomination read.
Nominees are submitted to Fruth Pharmacy by the employee’s superiors, co-workers, and customers. Employees and customers are encouraged to nominate and vote through an online process. Out of nearly 700 employees, only 13 are chosen for special honors. Being a nominee is an extreme honor.
Awards are given each year in the following categories: Manager of The Year, Pharmacist of the Year, Pharmacy Technician of the Year, and Associate of the Year. This year a new honor was introduced – “The Jack E. Fruth Lifetime Achievement Award.” Employees are also awarded for their years of service to Fruth: 5, 10, 15, 20, 25, & 30 year employees are recognized at this time.
Janet Adkins of Fruth Pharmacy in Cross Lanes, WV was awarded 2014 Associate of the Year.
Denise Hatfield, Manager of Fruth Pharmacy on Oakwood Road in Charleston was awarded 2014 Manager of the Year.
The first winner of ‘The Jack E. Fruth Lifetime Achievement Award’ was announced to be Sandy Robinson, Director of Store Operations. Robinson began her career with Fruth Pharmacy in 1984. She opened and managed several of the Fruth stores during expansion periods. Several employees spoke about Robinson during the ceremony:
“As women in a man’s world, we went to the same training seminars, classes, and conferences. Do you remember [addressing Sandy] when we both realized that we needed to extend our hands for a shake when we were meeting anyone in the business world? You took it a step further with your infamous hugs,” Barbara Taylor, Category Manager recalled.
“Her positive attitude and upbeat personality is contagious,” Lynne Fruth added.
Robinson was honored by more stories from managers she helped to train and a special video. Her husband Russell stood by her as she accepted the award. Daughter Angie was unable to attend but sent the following statement to be read during the ceremony:
“Mom, I wish I could be there to see you accept this award. I am so proud and thankful that you are my mom! The Fruth family and employees have always been like family to us! Congratulations! I love you!”
“The challenge to be excellent goes beyond just providing a high level of customer service and friendliness. It also includes supporting the new initiatives being rolled out at Fruth Pharmacy,” Fruth stated about this year’s nominees.
Fruth continued by discussing the new initiatives in store this year at Fruth Pharmacy:
“Our entire group of staff pharmacists have become immunization certified and have helped us expand the number of immunizations from 600 flu shots a year to over 6000. Our pharmacists have actively worked to make sure our seniors are protected against the painful disease of shingles. Others have responded to new clinical and counseling opportunities with a spirit of excitement and desire to improve outcomes for their patients. They are truly making a difference in the day to day health and well being of our patients.
Another success story in the making is the Fruth Mobile App and texting program. Using a simple enrollment procedure patients now receive a text to let them know when the pharmacist has completed their prescription. No more calls to the store to ask, “is my prescription ready?” or wasted trips or long waits at the store. This application allows us to streamline the patient experience and provide better care; it also provides refill reminders to help drive medication adherence.
In other areas of the store, we have started to promote our Gopher services providing additional items for delivery with a prescription. This will help patients who are homebound. Our total staff will have to work together to promote and execute this program.
There will be other initiatives and opportunities at the store level that promise to help Fruth be successful into the future. Central fill will provide the opportunity to free up Pharmacist time at the store level and will enable our staff to meet the growing clinical needs of our patients. Central Fill will also help usher in medication synchronization, which allows a customer to get all their prescriptions filled on the same day.”
Fruth Pharmacy is a family owned pharmacy with 27 locations in both West Virginia and Ohio. To learn more about Fruth Pharmacy, please visit www.fruthpharmacy.com.